Four Weeks, Three New Sales Channels
Four Weeks, Three New Sales Channels
1 PagesGrowth Services ISP Wins More Customers with Multichannel Solution: Four Weeks, Three New Sales Channels Business was certainly booming for this wireless internet service provider: within two short years it was delivering high-speed, 4G service to 30 million customers in over 25 markets. Success story, indeed -- but the pace of growth was so fast that the company could not keep up with demand on its own. Customer experience challenges and mi
