Case Study

Fortune global 500 oilfield services firm connects multiple systems to search capabilities

Fortune global 500 oilfield services firm connects multiple systems to search capabilities

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A Fortune Global 500 oilfield services firm partnered with BA Insight to unify search across platforms like SharePoint Online, OneDrive, and Yammer, solving their critical issue of information availability. Previously using Google Search Appliance and later Microsoft 365, they lacked a single, efficient search interface. BA Insight indexed multiple repositories into one SharePoint-based experience, enabling document previews and consistent search results across systems. This streamlined work, reduced duplication, and improved productivity. Future plans include deploying SmartHub and AutoClassifier to modernize search further with AI, taxonomy management, and personalized, internet-like user experiences.

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