Global telecom firm empowers employees to securely search multiple platforms at once
Global telecom firm empowers employees to securely search multiple platforms at once
4 PagesA global telecom firm with over 500 million customers partnered with BA Insight to unify employee access to Microsoft 365, SharePoint, and Yammer through a secure, hybrid enterprise search solution. Facing challenges with disconnected domains and strict security needs, the company used BA Insight to index on-premise and cloud content into the world’s largest SharePoint Online index. This allowed seamless, validated access to all data—including Yammer conversations—in a single interface. The transition enabled a full cloud migration, reduced infrastructure costs, and laid the foundation for AI-driven search and continuous improvement.
