A Fortune 500 oil and gas company partnered with BA Insight to tackle lost productivity from fragmented search systems, where over 20% of employee time was spent locating or recreating information. The firm implemented a centralized, AI-powered search experience using SmartHub, Smart Previews, AutoClassification, and connectors to FileNet and SQL. This unified interface aggregated data across four regional indices, streamlining access to critical documents and reducing duplicate efforts. The result was a 75% increase in enterprise search usage and significant time savings, driving operational efficiency and accelerating document-based workflows.

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