Case Study

Fortune 100 Company Improves Customer Experience And Retention With EPIC Consulting

Fortune 100 Company Improves Customer Experience And Retention With EPIC Consulting

Fortune 100 Company Improves Customer Experience and Retention with EPIC Consulting CHALLENGE: A fortune 100 strove to improve customer experience by redefining member interaction from efficient to advocate. Due to the breadth of products offered, the advisor needed to access over 40 applications with limited system integration and consumer preference data. SOLUTION: EPIC worked with the client to design and develop an integrated des

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