Case Study

Fortis - Chase Tower : Work Orders

Fortis - Chase Tower : Work Orders

Case Study: Fortis - Chase Tower Work Orders Objective: • Merge the CleanTouch Work Order system with Angus/Aware at Fortis Chase Tower Target: • Efficient response to client needs • Generate communications and tracking reports Results: • More favorable response time by an average of 17% • Reporting results provided effective trend-tracking • Improved client satisfaction ”I had a meeting with JPMorgan Chase’s corporate real estate executives earlier this week. They were very complimentary of the housekeeping services on their floors” – Senior Manager, Fortis

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