Case Study

Adrienne Arsht Center - Inspections

Adrienne Arsht Center - Inspections

Case Study: Adrienne Arsht Center Inspections Objective: • Implement inspection software for all supervisors and management to report and respond to found issues in real-time Target: • Increase response time for pre/post event needs • Improve guest experience Results: • Within 1 week response times for found issues increased over 25% • Our client noticed the difference and has applauded our efforts • We consistently receive compliments from guests especially those who are returning guests at the venue

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