Case Study: BWI Airport Quality Assurance Objective: • Increased production rates through CleanTouch technology Target: • Raise airport cleaning standard while increasing productivity, reducing costs • Provide tracking reports and communication between Maryland Aviation Administration and contractor Results: • Cleaning standard increased by a 10% margin in a one year period • Improved response times with less manpower • Tracking reports indicate clear path for training needs • Training programs tailored to reduce overall expenditures by clearly identifying tasks & routines

Join for free to read