Case Study

Fordham University Increases Its Customer GPA with Sugar

Fordham University Increases Its Customer GPA with Sugar

Pages 3 Pages

Founded in 1841, Fordham is the Jesuit University of New York, offering exceptional education distinguished by the Jesuit tradition to approximately 15,000 students in its four undergraduate colleges and its six graduate and professional schools. It has residential campuses in the Bronx and Manhattan, a campus in Westchester, and the Louis Calder Center Biological Field Station in Armonk, N.Y. as well as programs in the UK and China. Creating the User Experience with ‘Constituent’ Care Shaya Phillips’ business on-boards about 3,800 new customers each year – and most start within the same few days. That’s in addition to serving a base of about 11,000 customers who carryover annually.

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