For over 80 years, the simple motto “People first” has been the foundation of Marriott’s corporate culture and success. 15% 16%
For over 80 years, the simple motto “People first” has been the foundation of Marriott’s corporate culture and success. 15% 16%
1 PagesCustomer Success Story The Story Marriott Hotels & Resorts is Marriott Inter- national’s iconic brand with 500 hotels and resorts in 60 countries. The Calgary Marriott Hotel is located in downtown Calgary close to major attractions and businesses. For over 80 years, the simple motto “People first” has been the foundation of Marriott’s corporate culture and success. The leading hotel chain’s belief is that its associates are its greatest assets in provid- ing the superior service customers expect. The Business Challenge The Calgary Marriot needed a rewards and recognition program that would support its retention strategy and unify the entire staff. Previously, the hotel had different recognition programs across different departments, but the programs were not cost effective a
