Foodland leaves a good impression with its customers
Foodland leaves a good impression with its customers
4 PagesFoodland leaves a good impression with its customers Case Study Smart QueueFoodland Industry sector: Retail, grocery Geography: USA Service solution: Intelligent Queue Management Project size: 32 stores Organization Foodland is Hawaii’s largest locally owned grocery chain and is part of the Sullivan Group of Companies. A large element of Foodland’s senior operational management has come from the Smith’s grocery chain in Salt Lake City, Utah which became part of Kroger as a result of the Fred Meyer acquisition in 1998. As such there are still strong ties to Kroger and Foodland contacted Irisys in Spring 2012, following a recommendation from Kroger’s operational management. Business issue Through responsiveness, innovation and service, Foodland strives to deliver outstanding shopping experie
