Case Study

Focusing on reducing delays and enhancing inbound and outbound faxing, Edward Don & Company integrated Esker within its SAP® environment

Focusing on reducing delays and enhancing inbound and outbound faxing, Edward Don & Company integrated Esker within its SAP® environment

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Esker on Demand STREAMLINING AND OPTIMIZING DOCUMENT DELIVERY WITH ESKER CLOUD FAX SERVICES Focusing on reducing delays and enhancing inbound and outbound faxing, Edward Don & Company integrated Esker within its SAP ® environment to streamline fax communication. The Challenge Similar to many organizations in the wholesale/distribution industry, faxing remains an integral part of Edward Don & Company’s business communications. Fax is consistently utilized by internal departments within the company such as sales, purchasing and customer service. Poor performance of its old faxing system is what ultimately pushed the company to make a change. Long waits, low results About five years ago, in an effort to optimize this important method of document delivery, Edward Don & Company decide

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