Case Study

Flexible cloud contact center differentiates with technology for better experience and ROI

Flexible cloud contact center differentiates with technology for better experience and ROI

Pages 3 Pages

SUCCESS STORY: COMPANY NURSE Flexible cloud contact center differentiates with technology for better experience and ROI Company Nurse uses all-in-one capabilities and powerful API integrations to gain competitive advantage, improve efficiency and boost revenue Going beyond the phone to serve customers Company Nurse is an ally in workplace injury management, helping companies navigate the complicated and time-consuming process of completing incident reports, filing and investigating claims, and responding to information requests. To get workers’ compensation claims off to an ideal start, Company Nurse has registered nurses available 24/7 every day to triage workplace injuries when they occur. With one call, injured workers get the care they need without delay—but only if they

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