Case Study: First Horizon had been running a mentoring program manually for many years. However, the employee that ran the mentoring program was leaving the organization. First Horizon wanted to continue to offer this mentoring program without backfilling the employee that left. Industry: Banking Employees: 6,000 Key People: VP of HR Manager of Career Development Programs: 1x general population 3x high-potential Pairing Process: Hybrid RESULTS: 25% increase in size of First Horizon’s program Increased the number of programs offered, with new programs specifically focused on high potentials KEY STATS: An existing HR team member managed to take on managing the mentoring program with no reduction to her other responsibilities 1 3 General Population program High potential/

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