Case Study

Fine Wine Brokers Upgrade to Resilient Unified Communications from Opus

Fine Wine Brokers Upgrade to Resilient Unified Communications from Opus

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Fine Wine Brokers Upgrade to Resilient Unified Communications from Opus FINE+RARE Situation Having traded for more than 20 years, FINE+RARE were moving to prestigious new premises in Lower Thames Street. The move presented Fine + Rare with the opportunity to review the voice and strategies for the business and create a more integrated solution with their customer CRM and out of office workers. Opus had maintained the previous telephone system for many years so were known to FINE+RARE. Chief Financial Officer Andy Bottomley is responsible for Finance and Information Technology. Talking about the support received from Opus Andy said, “The team at Opus hits the mark with a blend of customer service and delivery focus. Our account manager is very proactive and also a nice gu

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