UK’s Largest Union Improves Mobility, Flexibility and Collaboration with Opus Unite the Union The Situation Prior to engaging with Opus, Unite had a legacy telephone system that was approaching its end of life. Their existing provider was recommending an alternative solution which would have required replacement handsets across the estate which represented a considerable expense, given the number of employees. As a new head of IT, Paul put together a competitive tender process which Opus were invited to bid for, along with other providers. Having established the Unite requirements Opus recommended Mitel’s resilient virtual MiVoice Business systems on their existing VMware servers, utilising both their existing VPLS infrastructure and existing Mitel handsets offering signific

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