Case Study

Financial Services Organization Saves $1B with [24]7 Voices

Financial Services Organization Saves $1B with [24]7 Voices

Pages 3 Pages

Major US Bank Deploys Advanced IVR to Enable Customer Self-Service. When a company invests in interactive voice response (IVR), it generally has one overarching goal: reduce cost per transaction. That has been the primary objective of one major US bank, which moved from a homegrown system to [24]7Voices in 2010.

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