Financial Services Institution Increases ANI Match Rate By 20%, Reducing IVR Opt-Out and Contact Center Costs
Financial Services Institution Increases ANI Match Rate By 20%, Reducing IVR Opt-Out and Contact Center Costs
2 PagesCASE STUDY Financial Services Institution Increases ANI Match Rate By 20%, Reducing IVR Opt-Out and Contact Center Costs Financial ServicesAbout USAN USAN helps companies profitably engage customers and deliver amazing cross-channel experiences with the industry’s best cloud, premise and hybrid multi-channel customer engagement solution. From traditional telephone interactions to the web, social media and everything between, USAN’s portfoli
