FilesAnywhere, a Leader in Cloud- Based Services, Finds ITSM Harmony with SolarWinds page 1 CHALLENGES As a cloud-based vendor, FilesAnywhere is a business is totally dependent on its technology. Every employee requires constant access to a number of different applications and the perfor- mance of each application is critical to the company’s overall success. Support of the users and management of hardware and software is crucial. “There is no room for error when you are responsible for the data of over 10,000 customers,” said Bob Childress, Technology Infrastructure Manager (who is also known as a Jack of All Trades). “I needed a service that would help my team manage all of the servers, PCs, and Macs, plus all of the software and vendor contracts. Quick implementation and ease-of-

Join for free to read