Fife Council CASE STUDY2 Background Fife Council is currently the 3rd largest Local Authority within Scotland, employing 18,000 staff and delivering the full range of Local Government services to a population of approximately 366,000. With reducing budgets, the council was tasked with saving £100m by 2017. All the while, staff numbers were reducing and customer demands were increasing. This meant that the only way for the council to hit its targets would be to change the way services were delivered and the working processes of staff. It was decided that providing staff with the right technology was key to changing how the council operated. In order to do this, Fife Council worked with Totalmobile to introduce their comprehensive mobile and flexible working programme, which cover

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