Local authority use text messaging to communicate with parents, teachers and other residents. Fife, situated between the Firth of Tay and the Firth of Forth, is Scotland’s third largest local authority area with a resident population of just under 360,000. Almost a third of the population live in the three principle towns of Dunfermline, Kirkcaldy, and Glenrothes. Fife Council has an annual budget of over £580 million, and delivers over 800 public services across Fife, through a team of 20,000 people. Fife Council also plays a large part in the Fife Partnership which brings together, the NHS, Constabulary, Scottish Enterprise, Communities Scotland, and the appropriate further and higher education bodies of Fife. Project Requirements Fife Council was faced with a challenge –

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