Case Study

Federal Employment Agency

Federal Employment Agency

Pages 2 Pages

Overview The Federal Employment Agency (BA), headquartered in Nuremberg, Germany, is the country’s largest provider of labor market services, employing more than 100,000 people across nearly 800 loca- tions. The BA helps jobseekers to find work and organizations to find the right employees—sending out 50 million emails and nine million letters, and processing 18 million bank transactions every month. Challenge Running one of the largest

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