FD CARES Innovative Analytics Project Puget Sound Regional Fire Authority, Washington, USA CASE STUDY STATE AND LOCAL GOVERNMENT Health and Human Services About FD CARES FD CARES was established in 2010 by a team of firefighters, healthcare providers and technology professionals at the Puget Sound Regional Fire Authority. It is dedicated to transforming fire department healthcare services to meet the needs of communities and partnering healthcare organizations. In addition to providing new in-home care services to direct 911 callers to the most appropriate care, FD CARES incorporates innovative analytics to identify how to drive improvements in delivery effectiveness, and reduce the costs of care across the region’s fire department, payers, hospitals, urgent care

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