Westar Energy CASE STUDY UTILITIES Westar Energy is the largest electric energy provider in the state of Kansas. Headquartered in Topeka, Westar employs approximately 2,400 people. Its energy centers in eight Kansas cities generate more than 7,100 megawatts of electricity and serve more than 700,000 customers over 35,000 miles of transmission and distribution lines. cgi.com © 2015 CGI GROUP INC. Improving crew efficiency through innovative scheduling company reorganization required significant business process changes to Westar’s operations functions. To accomplish this, the Power Delivery business unit created a Planning & Scheduling group as a single, seamless business function. The group defined future state processes, optimized manual procedures, and led

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