CASE STUD Y Lexalytics, Inc., 320 Congress Street, Boston MA 022210 USA | 1-800-377-8036 | w w w . l e xal y tic s . c o m © 2019 Lexalytics, Inc. | Falcon.IO Case Study v3a UNIFIED SOCIAL MEDIA MARKETING AND CUSTOMER EXPERIENCE MANAGEMENT Falcon.io offers a complete social media marketing and customer experience (CX) management solution for medium- to enterprise-sized companies. The Falcon platform helps marketers listen to the social web, proactively engage with audiences, publish social content, create automated ad campaigns, measure performance, and view audience data, all in one place. 2 MILLION+ SOCIAL MEDIA DOCUMENTS PROCESSED PER DAY THROUGH LEXALYTICS With more than 10,000 marketers processing millions of social comments through their platform every

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