Exploiting the Cloud’s Flexibility to Compete with the Goliaths
Exploiting the Cloud’s Flexibility to Compete with the Goliaths
2 PagesCase Study Cloud Contact Center Software Exploiting the Cloud’s Flexibility to Compete with the Goliaths Company Background With more than 30 years of contact center experience between them, Rod Schwegel and Lori Recker know a thing or two about inbound and outbound contact center services. So when Schwegel and Recker decided to leave a large outsourcing firm to form their own company in 2009, they knew they’d need a contact center platform
