Case Study
Experience Tracking
“We are now able to identi- fy gaps in our customer ex- perience using iPerceptions, then validate and understand the details behind the custom- er feedback thanks to Tealeaf. This integration has been in- valuable to helping us optimize all of our online properties.” – MIGUEL ALMARAZ, User Experience Manager, Choice Hotels. Choice Hotels optimizes their online channel by combining Tealeaf’s customer experience management insights with iPe