EUROPEAN COMMISSION DG TAXUD CASE STUDY GOVERNMENT European Commission Key benefits Quality Management System aligned with the business constraints of DG TAXUD Common methodology for all service providers Clear and transparent document review process with efficient coordination, ensuring that the required level of quality is provided and reducing planning uncertainties Assurance that application testing is performed thoroughly and according to defined procedures Identification of risks at the early stage of development, easing risk management and reducing negative impacts on business Process that ensures DG TAXUD IT remains best of breed in the development and operations of Trans-European Systems cgi.com/government © 2014 CGI GROUP INC. Improving q

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