Euler Hermes Credits TIBCO with Sales and Customer Empowerment Powerful global sales presentations with real-time connectivity and graphical data visualizations CHALLENGE As Olivier Lehe, head of IT connectivity, innovation, CRM, and websites at Euler Hermes explains, “Our sales team needed more information about customers. They needed indicators showing financial flows that show the value of our services and information.” The problem was that each department had dedicated applications and its own way of managing activity and information. “If we can’t integrate and aggregate this information, we can’t provide the right services, give the customer one unified view of their information, and as a company, we can’t speak with one voice,” says Lehe. Says Guillaume Compastie, IT project

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