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Esurance and modern customer engagement.

Esurance and modern customer engagement.

TouchCommerce
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Case Study Customer Service Solutions Live chat Esurance Esurance and modern customer engagement. Nuance and Esurance work together to propel online sales growth and customer satisfaction. Background Esurance is a multiline insurance company with an A+ financial rating, offering vehicle and property coverage around the country. The brand is a strong example of balancing a traditional and tech- savvy approach to live assistance in customer

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