Case Study
Establishing an Asset Management Department within a Middle Eastern water utility
engagement profile © 2015 Marchment Hill Consulting All Rights Reserved Page 1 Establishing an Asset Management Department within a Middle Eastern water utility the challenge Our client is a Middle Eastern water utility that is currently undergoing a significant construction phase. It must increase its number of customer connections from below 50,000 to almost one million over the next five years. The business had recently participated in an Asset Management Benchmarking Program run by the Water Services Association of Australia in conjunction with the International Water Association and engaged Marchment Hill Consulting to implement several of the improvement opportunities. The business had many expatriate as well as local managers, very few of whom were familiar