Essential Techniques and Criteria for Successful Hybrid NL Use Cases 1 Essential Techniques and Criteria for Successful Hybrid NL Use CasesEssential Techniques and Criteria for Successful Hybrid NL Use Cases 2 Introduction Language powers business. It fuels processes, shapes internal and external communications, and offers insight into the markets that surround us. We spend enormous amounts of time immersed in the language of our work, whether we’re processing and interpreting documents, searching for information or engaging with customers and each other. AI-based natural language processing and understanding (NLP/NLU) technologies enable us to comprehend language and extract data from documents, manage interactions in natural language (e.g., chatbots) and process un

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