Essential Operational Resilience How to protect your customers, workforce, products, and services against the next uncertainty SPONSORED BY© OCEG and ServiceNow 2020 OCEG is a global, nonprofit think tank and community of more than 85,000 members, dedicated to helping organizations reliably achieve their objectives, while managing uncertainty and acting with integrity. This is what OCEG calls Principled Performance, and it is a goal that every organization can achieve by integrating and aligning their approaches to the governance, assurance and management of performance, risk and compliance. Processes for achieving that integrated approach, commonly called GRC, is supported by the open source standards set out in OCEG’s Red Book GRC Capability Model. OCEG TM , LeanGRC ® ,

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