Operational resilience is an organization’s ability to withstand and recover from disruptions while maintaining essential services. It extends beyond continuity planning by embedding resilience into governance, culture, and risk management. Key threats include cyberattacks, system failures, supply chain issues, natural disasters, and human error, with rising ransomware and cybercrime costs intensifying risks. Regulators such as the FCA and EU’s DORA require firms to define critical services, set impact tolerances, and conduct scenario testing. Strong playbooks, communication strategies, and oversight of critical third parties are essential. By embedding resilience across culture and leadership, organizations can safeguard trust, limit financial and reputational damage, and ensure long-term

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