ESPRIT Image: ESPRIT Europe GmbH The goal of the project was to introduce a transparent change process for all workfl ows, sys- tem landscapes, and requirements. Doing so reduces the number of changes outside of prede- fi ned releases by over 70 percent. Claus Nickel, IT Release and Deployment Manager, ESPRIT Europe SUCCESS STORYChange Request Management 0118.04 © 2018 SNP SE or an affiliate company www.snpgroup.com About ESPRIT The brand ESPRIT stands for inspiring women’s and men’s collections in dependable, top quality at attractive prices. The company is active in more than 40 countries and sells its fashion products in over 1,100 of its own retail stores as well as at 11,000 wholesale locations. These include franchise partners’ busi nesses as well as dedicated space on the sales

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