Case Study
Esland Care: Improving through employee feedback
Esland Care case study & v Esland Care has a mission of supporting children and young people to improve their life chances and choices. They do this by matching those people to specialist care homes across the country which have been designed to meet their specific needs. “Because employees can leave anonymous feedback, it’s encouraged them to be more open with their answers, allowing us to have a closer, more honest relationship with each care home.” Kate Leatherland, HR Director 330 employees Care 27 locations nationwide Perks, Insights Esland Care: Improving through employee feedback Having 27 separate sites across the UK makes communication with staff harder for Esland, and they felt giving their carers a voice would also increase retention in an industry whic