Case Study
Enhancing existing customer relationships and unlocking new market growth
THE CHALLENGE Document Output Center (DOC), the print to mail solution provider from AutoMail ® , LLC, is an industry leader with a reputation for delivering the most advanced document design and delivery solutions. Though black-and-white output had been their mainstay, to maintain strong, loyal relationships with their customers, they never turned away a chance to meet a customer’s request for color. The only caveat: those jobs had to be outsourced. As the demand for color jobs increased, they realized the best way to offer customers more solutions in the future and liberate their potential for growth was to add color printing and the ability to print more applications to their in-house capabilities. But the over-sized price and space requirements for a traditional inkj