Case Study

Enbridge Gas Distribution Chooses i-Sight: ‘We Now Have A Consistent Process For Managing Complaints And Ensuring Resolution’

Enbridge Gas Distribution Chooses i-Sight: ‘We Now Have A Consistent Process For Managing Complaints And Ensuring Resolution’

Enbridge Gas Distribution Chooses i-Sight: ‘We Now Have a Consistent Process for Managing Complaints and Ensuring Resolution’ www. customerexpressions. com Tel: (613) 565-1004 / 1-800 465-6089 Fax (613) 722-3926 e-mail: sales@customerexpressions. com expressions CUSTOMER ® Customer name: Enbridge Gas Distribution Challenge: • Enbridge’s existing complaint tracking system was cumbersome to use and inflexible • Employees often fa

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