Case Study
Family-Owned Business Chooses i-Sight To Ensure Improved Customer Satisfaction
Family-owned Business Chooses i-Sight to Ensure Improved Customer Satisfaction www.customerexpressions.com Tel: (613) 244-5111 / 1-800 465-6089 Fax: (613) 244-3303 e-mail: sales@customerexpressions.com Customer name: Mid-Atlantic Vegetable Shortening Challenge: • The company had outgrown its old manual, case-by-case approach to dealing with customer complaints • To win larger contracts, Mid-Atlantic needed to satisfy customers’