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Empowering scalability and efficiency in the American eCommerce sector

Empowering scalability and efficiency in the American eCommerce sector

HCLTech
Pages 4 Pages

HCLTech helped a U.S. eCommerce company scale its Robotic Desktop Automation (RDA) by migrating from Pega OMC to Pega Robot Manager, automating user management and system integration with Avaya and Salesforce. This reduced manual effort by 80%, sped up processes, and improved customer satisfaction and efficiency.

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