Case Study

Empowering Customer Service, Sales and All Employees with Unified Information Access

Empowering Customer Service, Sales and All Employees with Unified Information Access

Pages 4 Pages

Coveo Customer Success Story Coveo Customer: Global Software Company (serving financial markets) Industry: Technology Business Goals: ` ` Share and utilize collective knowledge of global support team to more efficiently service customers. ` ` Provide employees, including sales team, with access to information across multiple repositories, many of which are homegrown systems. ` ` Increase productivity of support team by giving access to is

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