Case Study Summary: Due to explosive growth in its Starsys™ product line, InterMetro’s quotation department became an incredible bottleneck. With just three product specialists supporting 100 sales people and around 1,500 distributors, dealers, and specifiers worldwide, their goal to turnaround quotes within two to three days often didn’t happen. Some days it took an hour, other days it took a week, but in extreme cases on large projects, quotat

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