Case Study
Emergency calls can be diverted in seconds with BT Assure Voice Continuity
Ever wondered what happens if there’s a fire at the building where emergency operators take 999 calls? Teri Seaber has. She found that diverting calls was complex and not fast enough. Now at the new Cambridgeshire and Suffolk Combined Fire Control she’s confident that the touch of a button will divert calls to wherever the operators are evacuated to. Thanks to BT Assure Voice Continuity that whole process takes just a few seconds. Furthe