REIGATE AND BANSTEAD BOROUGH COUNCIL LEADS IN VOICE CONTINUITY Reigate and Banstead Borough Council is a trailblazer in terms of complying with continuity regulations that local authorities must act upon regarding business continuity arrangements. The need for robust continuity provision is specified in the Civil Contingencies Act, which local authorities must now comply with. So Reigate and Banstead Borough Council has adopted a voice communication business continuity system to ensure that the phones never go silent. The Civil Contingencies Bill became an Act of Parliament on 18 November 2004. The Act replaces older legislation regarding the duty that councils have for ensuring the continuity of services and facilities in the event of major emergencies and other typ

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