BT fuels efforts to follow up abandoned calls as gas appliance servicing company boosts its customer care
BT fuels efforts to follow up abandoned calls as gas appliance servicing company boosts its customer care
2 Pages“Pensioner suffers in freezing flat” is not a headline anyone wants to see. And certainly not Chris Riley. He’s responsible for keeping things running at the largest Independent Gas Service, Maintenance and Installation company in the South of England With over 100,000 properties under contract, Chris couldn’t afford the small risk that an abandoned call might be from someone vulnerable desperate for help. BT upgraded the company’s conta
