Case Study
ELLKAY: Improving efficiency, health and productivity of the helpdesk
• Industry: Healthcare Technology • Headquarters: Teaneck, NJ • Number of employees: 200 Case Study Challenge For more than 20 years, ELLKAY has been one of the country’s preeminent providers of connectivity and data conversion solutions for the healthcare industry. This increasingly complex, technology-dependent environment demanded a new approach to client support. • Healthcare connectivity and data issues are mission-critical, so EL