ELIZABETH & ROBERTA HOUSE CMS – A CASE STUDY ELIZABETH AND ROBERTA HOUSE Elizabeth House and Roberta House based in Upstreet near Canterbury offer residential care, re-ablement and rehabilitation for adults with a variety of different brain issues including, acquired brain injury and other alcohol related brain damage. Established around 30 years ago the homes occupy a split site but are run as one unit which has caused difficulties in the past, explains Rod Tarry, a partner in the business “When we were paper based we literally would have to walk over to the other house to deliver a message or have a conversation which was obviously very time consuming.” They knew it was time to look at their processes and spent a number of months investigating the software market. “At

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