EXCELCARE GROUP - A CASE STUDY EXCELCARE Excelcare currently have 32 care homes in their portfolio and offer a wide range of care including residential, nursing and domiciliary care. Excelcare pride themselves on their reputation for being one of the leading care home providers in the UK with each home striving to offer the best possible care for the people who use their services. CMS was initially installed in one home back in 2009 as a trial. Two systems were originally reviewed with CMS being chosen as it was felt the user was able to have more input. Penny Howard, Head of Care explains, “The right system for us needed to have as much user input as possible; while still remaining quick and easy to use. The other systems we looked at added comments automatically, but we

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