Background Background ELEXON ELEXON are a not for prot company delivering the Balancing and Settlement Code (BSC) which is critical to the successful operation of Great Britain’s electricity trading arrangements. They handle almost £1.5 billion of our customers’ funds each year and interact with over 200 companies in the electricity industry. They, in turn, supply over 28 million customers. Having been through a period of unprecedented change the Executive team recognized a need to transform the organisation into a great place to work. Objectives Objectives To improve engagement within ELEXON To help make the people of ELEXON feel loved again To increase personal ownership and accountability Ensure solutions are sustainable What we did What we did We introduced a colleague engagement prog

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