Elevating the Patient Experience - Integrating Docent Health at New York’s Hospital for Special Surgery
Elevating the Patient Experience - Integrating Docent Health at New York’s Hospital for Special Surgery
2 PagesElevating the Patient Experience Integrating Docent Health at New York’s Hospital for Special Surgery Since the adoption of electronic health records, gaining efficiencies has become the driving force behind many health system initiatives, but some have come to realize that defining success by patient satisfaction is just as powerful a metric. That’s why New York’s Hospital for Special Surgery selected Docent Health to aid in furthering their mission of delivering exceptional care that also delivers an exceptional patient experience. Project Background The Hospital for Special Surgery (HSS) is an exemplary health system—for the past six consecutive years, U.S. News & World Report has ranked them number one in orthopedics and number two in rheumatology in their national Best Hospit
